TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.zeosdetailinghawaii.com (the "Site"). This Site is owned and operated by Zeo's Detailing, LLC. This Site is a auto detailing company with mobile & drop off services. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ CAREFULLY.
Zeo's Detailing, LLC is a mobile service at your workplace, doorstep or drop off at our location. Due to insurance purposes, as well as staff and vehicle safety Zeo's Detailing, LLC will NOT commence work on any vehicle that is on the main road, heavily used road, or small and tight roads. We also cannot work in most apartment complexes, as well as some military bases without permission. If your home address or the location you wish for the work to be carried out in has any of the issues above, please contact us first.
We have (2) locations to use and we are always willing to help!
Intellectual Property
All content published and made available on our site is the property of Zeo's Detailing, LLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our site, you agree to use our site legally, not to use for illegal purposes and not too:
- Harass or mistreat other users of our site;
- Violate the rights of other users of our site;
- Hack into the account of another user; or
- Act in any way that could be considered fraudulent.
If we believe you are using our site illegally or in a manner that violates these TERMS & CONDITIONS, we reserve the right to limit, suspend or terminate your access to our site. We also reserve the right to take any legal steps necessary to prevent you from accessing our site.
Accounts
When you create an account on our site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to your account; and
2. All personal information that you provide to us through your account is up to date, accurate and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if your account is being used illegally or if you violate these terms & conditions.
Sale of services
These Terms & Conditions govern the sale of services availible on our site.
The following services are available on our site:
- Headlight Restoration;
- Engine Cleaning;
- Ceramic Coatings;
- PPF (Paint Protection Film);
- Mini Detail;
- Classic Detail;
- Deluxe Detail;
- Steam cleaning;
- scratch repair/Touch-up; and
- Shampoo (Heated Extraction)
The services will be paid for in full, 20% deposit is required to be paid at time of booking appointment. Balance for service selected will be due after completion of service.
These terms and conditions apply to all the services that are displayed on our site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third party Goods & Services
Our site may offer goods and services from third parties.
We cannot guarantee the quality or the accuracy of the goods and services made by third parties on our site.
Subscriptions
Your subscriptions automatically renews, and you will be automatically billed until we receive notification that you want to save your subscription that you want to cancel the subscription.
To cancel your subscription, please follow these steps:
Contact owner (808) 282-5968
NOTE- Cancellation will not result in reimbursement if cancelled after next start of billing cycle.
Cancellations must be made prior to next billing scheduled.
Payments
We accept the following methods on our site.
- Credit Card;
- Debit Card; and
- Apply Pay
When you provide us with your payment information, you authorize our use of access to the payment instrument you have chosen to use. By providing us with your payment information you authorize us to charge you the amount due to this payment instrument.
Refunds
Refunds for Services We provide refunds for services sold on our Site as follows:
- All deposits are *Non-Refundable* If an issue occurred during or after scheduled appointment due to the detail, we will redo, or pay to repair that area on your vehicle. Balance may *ONLY* be refunded after a job is completed; If service provided wasn't able to be repaired after coming back for the second time.
Guarantees
The following guarantees apply to our site:
- Satisfaction;
- Services will be provided to the best of our ability.; and
- If we're unable to help you further, the next best solution will be recommended.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Zeo's Detailing, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Zeo's Detailing, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the state of Hawaii.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Zeo's Detailing, LLC are unable to resolve any dispute through informal discussion, then you and Zeo's Detailing, LLC agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Zeo's Detailing, LLC. The costs of any mediation or arbitration will be shared equally between you and Zeo's Detailing, LLC.
Notwithstanding any other provision in these Terms and Conditions, you and Zeo's Detailing, LLC agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(808) 282-5968
Effective Date: January 1st, 2024